Privacy Policy
1. Purpose of this document
Through this document, all visitors to this website who provide or are going to provide their personal data are informed that, for the ethics of the website itself and in accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD) or similar depending on the territory, and its implementing regulations, in compliance with the provisions of the corresponding legislative articles, the different data or information handled by the website are set out, as well as the manner and purpose of using them.
This document (together with any other attached document that is referred to or appears on this website of an informative, conditional or contractual nature) establishes the general terms of use, conditions, responsibilities and legal procedures that entail access, navigation and use of this website, as well as the acquisition of possible products or services through it, so we ask the registrant to read the manifesto carefully before using the website.
2. Identity of the parties
On the one hand, Winners, who holds the property rights as intellectual owner and developer of this website, linked to the Winners brand and the winners.day domain (hereinafter "Web", "Site", "Website", "Platform" or "Winners"), and as provider of the products, content and/or services it offers, hereinafter referred to as "Owner", "Provider" or "Owner".
On the other hand, the person who accesses, browses and makes use of the provider's website, who is considered a user, and who accepts from the moment of browsing the Website the terms and conditions established in this document and annexes, as well as any subsequent modifications, hereinafter referred to as "User" or "Visitor".
3. What type of user information does the website collect?
This site only collects information that the user has decided to share voluntarily through the forms provided for different purposes, such as the desired username for use on the platform, email or access data strictly necessary for login and therefore, for access to functionalities or areas reserved only for registered users.
If the platform offered users the possibility of having a public profile that is visible to other users, data or information could be suggested to them that would enrich their profile, without necessarily being personal data (tastes, hobbies or other information related to the social sphere of the page).
In all cases, this is information that the user fills in and provides voluntarily and unequivocally as appropriate for each case: name, email address, date of birth, location, etc. when the user registers on the website, places an online order, hires a service, contacts us or participates in specific promotions or surveys. Under no circumstances will this platform collect user data through channels other than those strictly linked to this platform, which the user would fill out voluntarily, and therefore, with their consent.
If for any reason the user publishes personal or sensitive data publicly through their public user profile, description, chats, comment modules, etc., the site will not process or use them for any of the purposes expressed in the following section, but will not be responsible for the security and confidentiality of the same if the user has voluntarily shared them with other users.
In any case, the data requested through the website by means of forms will be necessary for the provision of a specific and optimal service to the user. If the user does not provide the requested data, the site does not guarantee that the information and services provided will fully meet their needs.
If data is required to make payments, such as credit card (PAN+CVV2) or account number, the collection of said data will be done in compliance with PCI DSS standards, encrypting the data to guarantee maximum security and confidentiality. It should be noted that the user will provide said data through the payment gateways arranged for this purpose, so said information is NOT stored on our servers.
Regarding the handling of personal data, occasionally, and depending on the territory, government authorities may require that the data be incorporated into automated files duly registered with the corresponding state agencies.
4. How is user data used?
By checking the corresponding box, the user expressly and freely accepts that his/her personal data may be processed by the provider for the following purposes:
- Allow the user to access and manage their account.
- Improve your browsing and shopping experience.
- Process your online orders or activate your contracted services, including sending emails and/or text messages to inform you about their status.
- Process order returns or service cancellations.
- Contact you in case there is a problem with any of your services, orders or for other logistical reasons.
- Answer your questions and queries.
- Send you commercial communications via email regarding offers, promotions, or the products or services offered by the site (at any time the user may revoke such notifications so that they are not sent to him/her).
5. How does this website protect users' personal data?
The Website uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and ensuring its confidentiality. To achieve these ends, the user accepts that the site obtains data for the purposes of the corresponding authentication of access controls.
Additionally, any transaction made through the Web is carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding bank or any other available payment platform, and is NOT stored on our servers.
The provider declares that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent their loss, alteration and/or access by unauthorized third parties.
6. Does this website share personal information about the user?
This website expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, and that, in the event that this is not the case, the express, informed and unequivocal consent of the owners of the data will be requested beforehand. However, the site may communicate part of the users' personal data to third parties in order to carry out deliveries of merchandise; process credit/debit card payments; check credit status and debt collection, and carry out anti-fraud controls, as well as to fulfil all commitments undertaken with its customers.
7. What are the user's rights regarding the processing of his or her personal information?
This site guarantees users at all times the right to access, rectify, cancel or oppose the personal data provided by them. Not only due to the ethics of the platform itself, but also in the exercise of their own rights under the terms set forth in the current legislation of some countries, such as, for example, in accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD).
For these reasons, users of the Web may exercise such rights by sending an express request from the sectionfrom the website itself, or by writing directly to the customer service email address: info@winners.day
Likewise, users may unsubscribe from any of the subscription services provided, as well as modify their data or unsubscribe through the corresponding section provided in their user menu.
Without prejudice to the foregoing, the platform reserves the right to request additional data or documentation in order to verify the identity of the user and to legitimately exercise the aforementioned rights.
8. Use and commitment to legitimacy
The user must make legitimate use of the website, the services offered, content, operation and philosophy, and therefore undertakes to:
Consent to the processing of your information and data based on the provisions of this document and declare that all information or data provided is true and corresponds to reality, and therefore undertakes:
To use this website only to make legally valid enquiries or orders; not to make any false or fraudulent orders. If it could reasonably be considered that such an order has been made, we will be entitled to cancel it and inform the relevant authorities.
Provide us with your data in a truthful, accurate and realistic manner if required for use, access, contracting of specific services or acquisition of products, being aware that we may use said information to contact you if necessary.
Not to attempt to impersonate other users by using the email accounts of other users or any other data to modify or manipulate their messages, settings or content, as well as not to make any false or fraudulent orders or contracts. If it could reasonably be considered that activities of this nature have been carried out, we will be authorized to cancel it and inform the relevant authorities. Identity theft is a punishable offense.
To respect the original operation and configuration of the platform, without attempting to modify its programming code or any of the data and variables that it sends, receives or handles in any way. To not manipulate the data, functions, variables or any other element that comes from the original programming code that the site's own system uses for its correct operation, as well as any code or data generated during its execution. To not cause manipulation or damage to the physical and logical systems of the site itself, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage.
The intentional introduction of viruses, trojans, worms, logic bombs or any other technologically harmful or damaging programs or material is strictly prohibited. The user must not attempt to gain unauthorized access to this website, the server on which this website is stored or any server, computer or database related to our website. The user undertakes not to attack this website via a denial-of-service attack or a distributed denial-of-service attack.
Failure to comply with this clause may result in the commission of a criminal offence under applicable law. We will report any breach of such law to the relevant law enforcement authorities and will cooperate with them in order to discover the identity of the offender. In addition, if you breach this clause, you will immediately cease to be authorised to use this website.
We will not be liable for any loss or damage resulting from a distributed denial-of-service attack, viruses or other technologically harmful or damaging material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any content posted on it, or on any website linked to it.
If the user does not provide all the information we need, we will not be able to process their order or proceed with the activation of contracted services.
By placing an order or contracting services through this website, the user declares to be over 18 years of age and to have the legal capacity to enter into contracts.
9. What if the user is not of legal age?
This website is concerned about the privacy and safety of minors on the Internet. The Website is intended for the general public and does not contain any sensitive or explicit content for adults, although it is not intended for use by minors.
10. Dispute resolution procedure
In the event of doubts, divergences and/or controversies that may arise from the interpretation or execution of this document, as well as any other document that implies some type of contractual condition between the parties, both parties undertake to address such issues a priori in a friendly and constructive manner, and in such a way that there is reliable evidence of said meeting for resolution purposes.
In the event of a potential dispute, and given the need for legislative mediation for its resolution, the parties expressly waive their own jurisdiction and voluntarily submit to Spanish law, with the Courts and Tribunals of Alicante – Spain being competent to resolve such conflicts and judicial proceedings.